Self service / Knowledge Portal
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Freshdesk
Freshdesk: Customer Support Software & Ticketing System
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Help Scout
Help Scout | Simple Customer Service Software and Education
Categories
- Idea generation
- Brainstorming
- Data to research your idea
- Get feedback on your idea
- Maker communities
- Assistance for definable tasks/gigs
- Coming soon/Landing page
- Logo/Brand assets using AI
- Preview and choose your font
- Name your start-up
- Choose your domain name
- Register your company
- Source what you need
- Write a business plan
- Mobile app
- Available app stores
- Cheap computing
- Simple website creation tools
- Monetisation options
- Idea generation reading list
- Resources for entrepreneurs
- Get inspired!
- Design tools
- Wireframe your idea
- Make a prototype
- Design app/website or UI Design
- Themes
- Visual CMS
- Photo Editing
- 3D
- Animation
- Digital Scrapbook
- Image editor
- Image Optimiser Tools
- Choose colours
- Immersive Technology
- Creative Workbench
- Augmented/Virtual Reality
- Stock music
- Stock photo and video
- Icons
- GIF creation
- Social media / Design guidelines
- Manage your digital assets
- Resources/communities and professional development for Designers
- Digital magazine / ezines
- Design reading list
- Learn how to design
- UI/UX Kit
- Developer tools
- Develop your no-code / lowCode app
- Bug tracking
- Testing tools
- User Onboarding
- Content Management System (CMS)
- Headless CMS
- CDN
- Collaborate with design team
- Website grader
- eCommerce platforms
- Uptime monitoring
- Website Status Reporting
- API directory
- AI/Machine Learning
- Developer learning resources
- Programmable voice/telephony
- Incorporate activity/notification feeds in your app
- Programmable chat
- Programmable SMS
- Programmable direct mail
- Cloud services
- Product/Roadmap Management
- Bot creation
- Manage/moderate comments on website
- Database
- Public Changelog
- Coding tools
- Crash/Error log analysis
- Developers reading list
- Manage serverless applications
- Other developer tools
- Corporate
- Internal collaboration
- Build your stack
- Knowledge Management
- AI Assistant
- Integration/ETL software
- Audio/Video conference
- Screen recorder/capture
- Process/Workflow management
- Project Management
- Customer subscription management
- Money transfer across currencies
- Manage meeting rooms
- Company strategy
- Business Process Outsourcing
- Mobile Wallet
- Fax
- Other corporate tools
- Internal IT
- Email provider
- Single signon (SSO)
- Customer identify and access management
- Password manager
- Provision / De-provision computers
- Office visitor management
- Document Management
- Enterprise Asset Management
- Hosted Phone System (VoIP)
- Enterprise Search
- Software License Management
- Manage Saas subscriptions
- Internal help desk
- Manage emails/calendars
- Payment gateway
- Launch
- A/B Testing
- Event management
- Convert visitors in to users/customers
- Newsletter
- Pop-ups/HelloBar et al
- Website Chat
- Quiz
- Contact forms
- Interactive assets (games/forms/videos et al)
- App inbox
- Share buttons
- Downloadable assets
- Advocacy management
- Creating bots
- Retargeting
- Geofencing / Geotargetting / Geolocation for marketing
- SMS Campaign
- Onboarding / Drip emails
- In app push
- Engage the customer right when they buy
- Abandoned cart recovery
- Swag/eCard management
- Gift card management
- Social proof marketing
- Create website tour
- Behaviour/Event based email campaign
- Attract visitors to website/app
- Dynamic images
- Snail mail
- Voice broadcast / Robo calling
- IVR based contests / Surveys
- Ringless Voicemail
- QR codes
- Create & Manage a community
- Digital signage
- Referral / Loyalty program
- Sweepstakes / Contests
- Manage store listing on Maps
- Affiliate marketing
- Curate content
- CTA on links you share/curate
- Partner management (incl Training)
- SPAM management
- Deep linking
- Manage cold emailing
- Engage your customers at the right time
- Personalisation
- Marketing management
- Marketing analytics
- Sales enablement
- CRM
- eSignatures / eWaivers
- Schedule appointments/meetings
- Lead scoring / prioritisation
- Basic project management
- Manage complex RFPs
- Automate sales workflow
- Merge documents (like mail merge)
- Sales playbook
- Sales assets management
- Sales assets analytics
- Sales assets personalisation
- Predict revenue using AI
- Tech used by your leads (technographic analysis)
- Video emails
- Telephony
- Sales prospecting
- Identify anonymous website visitors
- Lead providers
- Prospecting for customers on social media
- Bulk/Cold emails
- Manage business cards
- Prospecting for customers on LinkedIn
- Find email address for a given contact
- Enhance Contact and company info
- Lead generation
- Transcribe calls
- Lead management platform
- Validate collected data (mainly emails)
- Other sales tools
- Written content
- Create video
- Write engaging emails
- Create images
- Podcasts
- Manage content
- Promote content
- Feedback
- Social media
- Influencer marketing
- Manage user generated content
- Blogs
- Social media performance analytics
- Sentiment analysis using AI
- Crowdsourcing
- Learn about Social Media
- Schedule posts
- RSS reader
- Involve employees in your growth
- URL Shortener
- Discover viral stories/news
- Benchmark your social account
- Identify your / competitor’s influencers
- Social Apps / Networks
- Social listening platform
- Social marketing management
- User behaviour analytics
- App store analytics
- Marketing analytics
- Ad analytics
- Mobile/Web analytics
- Application performance analytics
- Customer service analytics
- Games
- Basic advertising
- Advanced (Programmatic) Advertising
- Ad exchange
- DMP
- DSP
- Geolocation / Geotargetting / Geofencing for Ads
- Second/Third party data providers
- Dynamic personalised ad optimisation
- AI based insights / Ad optimisation
- Direct / Snail mail – Advanced
- Programmatic Video Ads
- Location data to measure offline conversion
- Advertising on TV/OTT
- Ad fraud management
- Third party custom audiences
- Identity resolution / Attribution
- Ad Creative creation
- Brand management
- Customer issues
- Marketing automation
- Reporting
- HR
- HRMS
- Company culture
- Manage meetings / 1-1s
- Time-off tracking
- Employee onboarding
- Appraisals/Performance management system
- Employee surveys
- Employee rewards
- Pre hiring assessment/quizzes
- Employee Scheduling
- Overtime tracking
- Timesheets
- Manage benefits
- Compensation management
- Recruitment websites
- Interview with real-time coding
- Health and Safety
- Retailing
- Public Relations (PR)
- Learning/Training/Partner Management
- Personal Productivity
- Finance
- Legal
